• Catholic Clergy Abuse - General
    Catholic Clergy Abuse - General
    Dr Viv Waller has acted in claims against Catholic Clergy since 1995. Waller Legal has recovered compensation for the victims of Catholic Priests such as Frs Baker, Ridsdale, Kevin O'Donnell, D'Cruz, Gannon, Glennon, Gubbels, Frank Klep, Bernard Day & Pidoto.
  • Catholic Clergy Abuse - Melbourne Response
    Catholic Clergy Abuse - Melbourne Response
    Melbourne Response is an alternative dispute resolution process designed to provide redress to victims of sexual abuse perpetrated by priests, religious and lay persons who fall within the jurisdiction of the Melbourne Archdiocese.
  • Civil Litigation
    Civil Litigation
    Civil Litigation in the County And Supreme Courts of Victoria. In our pursuit of justice for sexual assault survivors Waller Legal has run common law cases for compensation against; Individual offenders such as family members, teachers, doctors, psychologists and religious figures;
  • Claims for Indigenous & Travel to Remote Communities
    Claims for Indigenous & Travel to Remote Communities
    If you have been the victim of a crime of violence or sexual assault then please contact our office so we may assess your application and obtain financial assistance, counselling, medical or other expenses that may help with your recovery.
  • Royal Commission & Redress Schemes
    Royal Commission & Redress Schemes
    Established in January 2013, the Royal Commission into Institutional Responses to Child Sexual Abuse is investigating how institutions like schools, churches and sporting groups responded to allegations of child sexual abuse.
  • Sentencing Act Applications
    Sentencing Act Applications
    If you have been the victim of a crime for which the offender was convicted please contact our office urgently. Any Sentencing Act Application for compensation must be made within 12 months of the date of the conviction.
  • State Ward Claims
    State Ward Claims
    Dr Viv Waller has acted for former wards of the state of Victoria since 1997 when she commenced group litigation on behalf of many former residents of the Ballarat Orphanage who were abused in care.
  • Victim of Crimes Assistance Tribunal
    Victim of Crimes Assistance Tribunal
    If you have been the victim of a crime of violence or sexual assault then please contact our office so we may assess your application and obtain financial assistance, counselling, medical or other expenses that may help with your recovery.

The Trauma Informed Practice Model

Waller Legal adopts a trauma informed practice approach to providing legal services. We are aware that a person may be triggered or re-traumatised by a re-telling of their history.

The Trauma Informed Practice Model

We know that talking about sexual assault can be hard.

Waller Legal adopts a trauma informed practice approach to providing legal services. We are aware that a person may be triggered or re-traumatised by a re-telling of their history. While talking to us about the abuse and the impact it has had on you is a necessary part of us working together, we attempt to minimise distress wherever possible. 

We try to make it as easy as we can by giving you information and choices.  If you have given an account of the abuse already, such as in a police statement, we’ll give you the option for us to obtain and read the police statement first so you don’t have to say it twice.

 

Key features of our approach include:

(a)   Taking the time to explain the process to clients and answer any questions.

(b)   Obtaining any documents which may be available in which the client has already given an account of events to see if it is possible to avoid taking a further statement;

(c)    Empowering clients with as much choice as possible, for example, providing them with the option to meet in person or talk by telephone, bring a support person or come alone, write things down themselves or talk it through.

(d)   Asking clients to nominate their preferred contact method, such as mail, email or phone.

(e)   Travelling interstate and to rural locations to meet clients who may experience difficulty with travel or telephone communication.

(f)    Exploring alternative dispute resolution processes where possible.

(g)   Negotiating with defendants about changes to processes that might be required to accommodate an individual client’s needs.

(h)   Advocating on behalf of clients and making sure they don’t have any direct contact with defendants, such as church personnel, unless they choose to.

(i)    Exploring ways to include pastoral responses where appropriate.

(j)    The provision of trauma informed training to our staff.

 

We don’t always manage to avoid upset but we try hard to minimise factors that are within our control.  We constantly think about ways to improve our services and we welcome your feedback. 

If you would like to know more about our working relationship with clients, please read our guide to working with Waller Legal.  

If you would like to comment on our trauma informed practice model or any other matter, please call the office on 03 9415 9999 or email the Managing Partner vivian.waller@gmail.com.
In pursuit of justice
Testimonials
  • I feel so fortunate to have gone through this with you and your great team.

    The delicate way you approach very sensitive issues made this whole process a lot more comfortable than I would ever have imagined.  I will forever be grateful to you and your amazing team for taking my case.

    From me and all the other survivors, thank you so much.

    N,M,J
  • It is with both great relief and admiration that I write this letter to you. A consummate professional and an amazingly beautiful human being you are. Thank you for doing such an exemplary job in resolving these issues for me, and supporting me with both compassion and instruction as my representative throughout this ordeal. I am painfully aware that no amount of retribution / compensation can replace what was taken, but I am hoping it can propel myself forward to achieve some sort of normality in my life. With respect and gratitude.

    JZ
  • I would like to thank you for all you have done for me. The steps taken thus far have helped me greatly. Without your help I am not sure where I would be today, on behalf of myself and my family THANKYOU SO MUCH.

    Garry
  • Viv Waller spent many hours over months gathering, sorting and preparing our evidence and my statement - a statement which was webcast around Australia and the world. 

    Viv Waller has spent her professional career solely helping and assisting people who were sexually assaulted as children by those in religious organisations.  In so many cases she had taken the power from the perpetrator and given it back to the survivor.

    Viv Waller’s work is essential.  Her guidance, abilities and professionalism lead me through a most overwhelming and daunting task which I can only thank her for.

    Chrissie Foster
  • Again we cannot thank you enough for all your dedication and hard work over the past few years, we would not have made it without your persistence and dogged determination to get this to settlement stage, many others would have settled for less. We now have a girl who has beaten the odds, and whose self esteem has rocketed, is confident, and especially is calm!

    We wish you all good things in life, as without lawyers like yourself who will take the risk of taking on the "untouchables" we would not have kept our girl on track or most importantly, alive. The road for her is still to be traveled, but this will assist in making the journey less troubled, and we hope with time and continued therapy she will see herself as a complete person and not as a shadow of who she could be.

    You will be forever in our thoughts.

    TJ
  • I would like to thank you for acting on behalf in regards to the Christian Brothers.  Your logo “in pursuit of justice” says it all.  I didn’t know what to expect and very nearly withdrew from the whole process, but I am happy I didn’t.

    The most rewarding aspect for me was the sensitivity and warmth shown by you in relation to a very complex and emotional matter.  Also the knowledge that there are people willing to stand up on behalf of people like me has a healing effect.  I would also like to thank your staff for their warm and professional matter in this whole process.  You said to me during the phone appointment that you counted it a privilege to act for people like me.  Well Dr Waller, the privilege was all mine.  I wish you all the best in the future.

    JC
  • Many thanks to you and your team for the positive outcome regarding the Anglican Church of Melbourne.

    Although nothing will erase the memories and feelings I still harbour, I at least now feel somewhat satisfied that I have had a win in all of this.

    Mark White
  • Thank you so much for all of your hard work this year getting my VOCAT application together, and for the fantastic outcome. While I am still dealing with the emotional ramifications of what happened to me, I now feel like I have the means to continue rebuilding myself and my life. Thank you.

    CC
  • Six years after the settlement:

    It has been a long and well-travelled road for our girl, but I never thought I would see the day when she is as happy as she is now.  I was so happy when she decided to study nursing!  The settlement that she received enabled her to study full time over the past three years without having to worry about working while studying.

    What happened to our daughter, and to us as a family, will never go away, however, our daughter has managed to pick up the fragments of her life and move on. The horrors of what have happened will not disappear, perhaps just fade as more joyful occasions occur in her life.

    I want all of you to know what a tower of strength and support you were to all of us and that without you, our daughter’s life would have turned out very differently.

    You are always in our thoughts with gratitude for what you achieved.

    TJ
  • Thank you Vivian, I really appreciate all your help, you have given me a second chance in life.

    RF
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