Dear Vivian,
I wish to thank you for everything you have done to enable me to feel some justice has been achieved with the hope that the Catholic Church recognises it’s failings and addresses them. In doing so, the Catholic Church can continue in the future, without public cynicism and to keep alive the central message of all religion, “to love thy neighbour as you would love yourself”.
Essentially, this is asking us to step into another’s shoes before we judge them. I feel that you did this for me during my conversations with me, and this made it easier for me to go through the whole process. I also won’t forget the thoroughness and delightful manner of your staff.