Thank you so much from me personally.  This decision has actually turned my life back around.  I didn’t realise how much my heart was hurting from anger and disbelief in the system.

My heart is lighter and more at peace thanks to you all.  As a family we are unable to find suitable words on how much your efforts, consideration and concern means to us.  At last someone fought and believed in us.  Truly you have given us all so much peace.

I have thought of you often and the journey and the process of the last couple of years.  As a survivor you can think that every end step will be closure—arrest, guilt, sentencing, criminal case finished, civil case complete.  But there is never really an end.  Each part of the process is just a step closer to healing and closure.  You and your staff did a fab job of walking me through the civil case.

For six months the money has sat idle in an account I can’t touch.  It feels as though if I touch it I am accepting it as silence money and once again feeling gagged.  But I am getting there.  It will be used towards a fresh start.  Hope for a more whole and healed future.  Thank you for being part of the process.

Thank you for your professionalism, support, and persistence.

Six years after the settlement:

It has been a long and well-travelled road for our girl, but I never thought I would see the day when she is as happy as she is now.  I was so happy when she decided to study nursing!  The settlement that she received enabled her to study full time over the past three years without having to worry about working while studying.

What happened to our daughter, and to us as a family, will never go away, however, our daughter has managed to pick up the fragments of her life and move on. The horrors of what have happened will not disappear, perhaps just fade as more joyful occasions occur in her life.

I want all of you to know what a tower of strength and support you were to all of us and that without you, our daughter’s life would have turned out very differently.

You are always in our thoughts with gratitude for what you achieved.

Thank you so much for all of your hard work this year getting my VOCAT application together, and for the fantastic outcome. While I am still dealing with the emotional ramifications of what happened to me, I now feel like I have the means to continue rebuilding myself and my life. Thank you.

Dear Viv and Staff, thank you so much. You are all wonderful.

Many thanks to you and your team for the positive outcome regarding the Anglican Church of Melbourne.

Although nothing will erase the memories and feelings I still harbour, I at least now feel somewhat satisfied that I have had a win in all of this.

I feel so fortunate to have gone through this with you and your great team.

The delicate way you approach very sensitive issues made this whole process a lot more comfortable than I would ever have imagined.  I will forever be grateful to you and your amazing team for taking my case.

From me and all the other survivors, thank you so much.

As a mother, I write to express my gratitude to you and your team for the support of my daughter following her sexual assault three years ago.  Although the bloke who assaulted her was not charged the dollars being awarded to her following your intervention certainly acknowledges the wrong that was done – and will I hope, help her to move on.  Thank you for the work you do.  With much gratitude and appreciation.

It is with both great relief and admiration that I write this letter to you. A consummate professional and an amazingly beautiful human being you are. Thank you for doing such an exemplary job in resolving these issues for me, and supporting me with both compassion and instruction as my representative throughout this ordeal. I am painfully aware that no amount of retribution / compensation can replace what was taken, but I am hoping it can propel myself forward to achieve some sort of normality in my life. With respect and gratitude.

You are a wonderful warrior for truth and justice.